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Thread: WinAsDealer: payments never arrive, Customer Service unresponsive

  1. #1
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    Exclamation WinAsDealer: payments never arrive, Customer Service unresponsive

    The issue that triggered this Warning was as follows:
    • Player had approx $3000 in withdrawals approved and pending.
    • Payments never arrived.
    • Player contacts the casino several times over the course of two months, is repeated told "The finance department will contact you". No such contact is ever made.
    • We received the PAB, try contacting the casino several times over the course of November and December. Absolutely no response of any kind is ever received.


    Based on this I have no choice but to issue the following:

    Warning: WinAsDealer is with-holding player monies with no explanation and ignoring all attempts to seek resolution of the issue(s). Players are advised to avoid WinAsDealer until further notice.


    UPDATE: see also this related Warning: BeTheDealer: stalled payments, very poor Customer Service.
    WinAsDealer and BeTheDealer are run by the same parent company.

    And now listed in the Rogue Pit.
    Last edited by maxd; 1st March 2010 at 01:47 PM. Reason: UPDATE
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